Sherweb VIP Event

Miami: Basketball game (Miami Heat) 7:30 pm

Phoenix: Golf around 12 noon

Vancouver: Hockey game (Vancouver Canucks) 7 pm

Registration & breakfast

Sherweb update: What’s new, what’s next and where we’re headed

• Overview of what’s new at Sherweb: tools, programs and partner resources
• Our roadmap for the next few months - key initiatives and focus areas
• How we’re improving partner experience

Market trends and insights: How does your MSP stack up?

• Key trends shaping the MSP and cloud ecosystem in 2025–2026
• Benchmarking your business against peers - growth, services and profitability

AI and the modern MSP: Innovate, automate, stay relevant

• What MSPs need today to stay relevant in the next 2-3 years
• How AI is reshaping MSP operations and customer engagement
• Adopting a Customer 0 mindset by testing and innovating internally first
• Building agility and scalability into your practice

Break

Evolving your security practice: How Sherweb helps you grow

• Assessing your current security maturity level
• Evaluating your strengths, weaknesses and growth opportunities
• Leveraging Sherweb’s ecosystem: training, support, and vendor partnerships

Microsoft session

Vendor presentation

Lunch

The next evolution of Cumulus: AI-powered efficiency for MSPs

• Explore how OpenAI integration transforms how you use the Sherweb Cumulus platform
• Gain smarter recommendations to manage customers, licenses and opportunities
• Learn how Sherweb is building the platform of the future, designed around partner experience

Panel session

• The biggest challenges MSPs are facing today and how they’re overcoming them
• Balancing growth, profitability and innovation in a competitive market
• How peers are evolving their service models and teams

1:1 meetings

Happy hour

Dinner