MSP Masterclass: AI readiness and Microsoft 365 Copilot

Accelerate your AI readiness with this one-day event packed with insights. Explore strategic opportunities, overcome barriers to secure AI adoption and set your business up for long-term growth with Copilot.

Register
Montreal

March 31

Toronto

April 20

Frisco, TX

April 22

Practical strategies, valuable connections, real growth 

During this full day focused on succeeding with AI and Copilot, you’ll:

  • Get hands-on guidance from Sherweb experts and Microsoft leaders through interactive discussions, best practices and real-world use cases. You’ll also receive post-event resources to continue advancing your AI journey.

  • Learn proven growth tactics to streamline operations, increase revenue and unlock more value from your Copilot implementations.

  • Build meaningful connections with 20+ fellow MSPs, Microsoft leaders, Sherweb experts and event sponsors during dedicated networking time.

Agenda

Our spring 2026 series takes a deep dive into Microsoft 365 Copilot and secure AI implementation, including the latest on agentic AI.

Note: The agenda is preliminary and subject to change

7:30 am

Registration and light breakfast

8:30 am

Session introduction

Get to know the speakers, objectives and the day's agenda.
8:45 am

Introduction to Copilot + architecture

Learn more about the Copilot family of products (Pro, Chat, Agents, Microsoft 365, Studio and more) and explore how Copilot is built and how it works.
9:30 am

Security and licensing

Learn about the important steps to take before deploying Copilot and get to know the licensing that provides the security framework customers need for adoption.
10:15 am

Break

10:45 am

Extending Copilot

Discover how to get even more from Copilot with plugins and Microsoft Graph connectors.
11:00 am

Agents in Copilot + build-your-own agent

Learn how Copilot agents work, then build your own in a hands-on workshop.
12:00 pm

Lunch + networking

1:00 pm

MSP strategies

A look at the process of building and monetizing your Copilot practice within a 90-day framework.
2:00 pm

Partner opportunities

Learn more about how you can add value to your Copilot offer with agents, managed services and advanced features.
2:30 pm

Break

2:45 pm

Copilot adoption

Learn what successful Copilot adoption looks like and find out more about the end-user path to AI adoption.
3:15 pm

Microsoft programs + levers

Find out about available CSP promotions and resources that can support you through Copilot sales and deployment.
4:00 pm

Recap and closing remarks

4:15 pm

Happy hour*

*For the Calgary event:

Following MSP Masterclass, experience an evening at the Calgary Stampede, including a wine tasting, dinner,
chuckwagon races and an evening show at Stampede Park.

Locations

Montreal: March 31

Montreal: March 31

Hotel Bonaventure
900 Rue De la Gauchetière Ouest
Montreal, QC H5A 1E4

Note: This is a bilingual event.

Toronto: April 20

Toronto: April 20

Microsoft Office
81 Bay Street, Suite 4400
Toronto, ON M5J 0E7

Frisco (Dallas Metropolitan Area): April 22

Frisco (Dallas Metropolitan Area): April 22

Ford Center
9 Cowboys Way
Frisco, TX 75034

Rutherford, NJ: May 20

Rutherford, NJ: May 20

Renaissance Meadowlands Hotel
801 Rutherford Avenue
Rutherford, NJ 07070

Calgary: July 7

Calgary: July 7 Limited new seats added!

BMO Centre
1912 Flores Ladue Parade SE
Calgary, AB T2G 2W1

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Speakers

Meet your Microsoft and Sherweb experts for this event. They will share their insights on AI readiness and what it means for your business. Other members of the Sherweb team will also be on-site to answer your questions.

Mike Davies

Mike Davies

Business Development Manager, Modern Work Security, Sherweb 

All events

James Welburn

James Welburn

Business Development Manager, Modern Work, Sherweb

All events

Michael Slater

Michael Slater

Head of Sales, Microsoft and Cybersecurity, Sherweb

Frisco and Calgary

Rafael Almeida

Rafael Almeida

Channel Sales Manager, Sherweb

Montreal and Toronto

Robert Shewchuk

Robert Shewchuk

General Manager, AI Business Solutions SMB, Canada, Microsoft

Montreal and Toronto

Hilary Zaborski

Hilary Zaborski

General Manager, AI Business Solutions SMB, Americas, Microsoft

Toronto

Dennis Cerasoli

Dennis Cerasoli

US Channels Lead, Microsoft SME & C, Microsoft

Frisco

Alex Wildermuth

Alex Wildermuth

Director, Cloud & AI Platforms, US SMB, Microsoft

Frisco

Adebisi Oje

Adebisi Oje

Americas Distribution Channel Leader, Microsoft

Rutherford

Ammar Bacha

Ammar Bacha

Regional Channel Development & Sales Leader, Microsoft

Calgary

What our partners are saying

What I liked most about the Copilot event was how practical and hands-on it was. Instead of just high-level overviews, it gave real examples and scenarios that I can actually use when supporting customers. It made the content feel relevant and actionable, not just theoretical.

Ray Young - Technology Support & Solutions Inc.

Thanks to our sponsor

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