Chris Wiser Founder and CEO
The Wiser Agency

Chris is the Founder and CEO of The Wiser Agency that focuses on helping businesses grow through digital marketing, coaching and sales. He has over 20 years of experience in the technology industry, including positions such as Chief Revenue Officer (CRO) of Neverfail, a cloud services provider for the MSP industry, and CEO of TechSquad IT, a technology and network specialist services provider for SMBs. He is also the best-selling author of “The Small Business Owners Guide to Stress Free Network Support” and “The Tech Multiplier.”

https://thewiseragency.com/

Karl W. Palachuk Entrepreneur, Business Coach, Community Leader in the SMB IT Network

Karl Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. He has built and sold two successful managed service businesses in Sacramento, CA. He is the author of seventeen books, including Managed Services in a Month and the four-volume Managed Services Operations Manual.

Karl now provides training, coaching, and consulting services to IT professionals of all sizes. He is the host of the SMB Community Podcast and maintains four blogs.

https://www.smallbizthoughts.com/

Joanne Charley Chief Marketing Officer
Neural Impact Inc.

Joanne has over 30 years of international technology marketing experience, executing global, regional and local go-to-market strategies for SMB, mid-market and enterprise companies. This includes leading product management, product marketing and product development teams in the Americas, Europe and Asia-Pacific. She has helped hundreds of Microsoft top performing ISVs and channel partners define, launch and market innovative and differentiating cloud service offers. In her spare time, Joanne is a professor of marketing and strategic management, teaching international, digital and behavioral marketing at three leading Canadian universities.

https://neuralimpact.ca/about-2019/

Mark Stuyt Founder and Chief Engagement Officer
Neural Impact Inc.

Mark Stuyt is the Founder and Chief Engagement Officer of Neural Impact, a sales and marketing consulting agency that applies behavioral economics, neuroscience and persuasion psychology to help Microsoft and its partners radically improve their cloud product development, GTM and customer acquisition strategies.

As the primary content architect for many of Microsoft’s global cloud initiatives (Cloud SureStep, Road to Repeatability), Mark has been deeply involved in partner business model change and cloud transformation from the very beginning. Having worked onsite with hundreds of Microsoft partners globally, Mark brings a wealth of real-world experience and insight into how to adjust customer acquisition strategies and tactics to align with a radically different set of customer buying behaviors.

https://neuralimpact.ca/

Mathieu Leblanc Director, Partner Success
SherWeb

Mathieu has participated in the expansion of one of the most important Cloud reseller networks in Canada. SherWeb’s partner network now has more than 7,000 partners around the world. Mathieu has implemented numerous programs that allow partners with different business models to build a winning cloud strategy. His vision and knowledge of the channel has helped SherWeb win several awards and recognitions such as the Microsoft Global Cloud Partner of the Year Award.

Erik BeauchampProduct Director, IaaS
SherWeb

Erik Beauchamp is the Director of IaaS products at SherWeb, including Microsoft Azure and Performance Cloud offerings. His extensive product management experience with IT and global software development companies includes over 10 years at Wolters Kluwer, where he worked closely with Agile teams and accounting firms to release the first cloud-based professional tax software in Canada. Erik also worked for software development companies in the travel distribution and network monitoring industries in the U.S. and Europe.

Eric Lacroix Product Director, Platform
SherWeb

Eric is dedicated to the development and support of SherWeb’s cloud management platform designed specifically for our partner network. He has over 18 years of experience in the information services industry, including software development and innovation management.

Max BrionesPartner Marketing Advisor
Microsoft One Commercial Partner GTM

Max is an accomplished sales and marketing professional with nearly two decades of software and consumer electronics experience. His skills include managing sales and marketing across customer segments, channels and business groups, with particular focus on customer centricity. He also has a solid track record leading teams and cross-functional networks to drive business in fast-paced, complex and ambiguous geo-fragmented environments. Max thrives in an entrepreneurial environment, and brings order to chaos behind-the-scenes to consistently deliver the best customer experience.

Guillaume Boisvert Director, Product Innovation
SherWeb

Guillaume has been instrumental in commercializing SherWeb’s Infrastructure as a Service solutions for public and private cloud. He has more than 15 years of experience developing and marketing web services for both B2B and B2C platforms. Prior to his current position, Guillaume managed SherWeb’s security and compliance product portfolio. He holds a degree in CIS, and has business training from McGill University.

Cyril CourréeProduct Manager, Business Apps
SherWeb

Cyril has more than 11 years of IT experience with multinational companies such as Dell and HP. He has held several roles including Product Manager, Presales Consultant, System Administrator and Support Engineer. Cyril has a Master’s Degree in IT and holds several certifications in various technologies and project management.

Mike VogelStrategic Alliances
Acronis

Mike is responsible for Acronis's global alliances with integrated partnerships focused on acquisition, retention and growth in the service provider channel. He has more than 25 years of experience in channel technology sales and enablement, with nearly half of that in data protection. Mike has seen incredible shifts occur in that segment of the industry through the transition from on-premise to cloud. Prior to Acronis, Mike held a similar role at Arcserve (formerly CA Technologies). He’s also spent time with Xerox where he became a Lean Six Sigma Black Belt, managing projects that saved the company hundreds of thousands of dollars per year.

Michael SlaterSubject Matter Expert, VoIP
SherWeb

Michael is dedicated to helping channel partners and customers accelerate their business with SherWeb’s complete line of unified communications and IP-based telephony products. An expert on anything related to VoIP, Michael has 10 years of experience in the telecommunications industry and has worked with thousands of channel partners across Canada, US and South America. 

Joël SéguinTechnical Solution Manager, Dynamics 365 SME
SherWeb

Joël is SherWeb's Technical Solutions Manager for Business Solutions. Before coming to SherWeb, he spent 10 years as the Director of Corporate IT Sales for a large technology company in Quebec, Canada. Joël also ran his own photography studio where he implemented his own CRM solution to manage his growing customer database. As SherWeb’s technical expert for Dynamics 365, Joel helps our resellers understand Microsoft’s CSP licensing model.

Randy ScaddenGlobal Sales Engineer
Proofpoint

Randy helps channel partners grow their business by delivering advanced email security. With over 20 years of IT experience, he uses his unique perspective and insight to educate them on how to best leverage the Proofpoint Essentials platform for their SMB customers. He has spent a number of years as a Senior Support Engineer for Proofpoint Essentials and has been instrumental in driving the platform’s rapid growth worldwide.

Jason NadeauProduct Architect, VoIP
SherWeb

Jason has built a strong expertise in multiple PBX platforms and gateways. Since beginning his career in the telecommunications industry in 1997, he’s taken on various roles in sales, installation, support and training. He holds several certifications and licenses under his belt.

Majd MadinaProgram Lead, Partner Success
SherWeb

Majd sets up SherWeb’s channel partners for success in the cloud market through various programs that help grow their business. He has more than 15 years of experience in the IT industry and has held several roles, including Product Manager and Multinational Partner Accounts Lead at Microsoft as well as Director of Canadian and Australian Membership Communities at CompTIA.

Jean-Pascal MercierManager, Web & Creative, Marketing
SherWeb

JP leads SherWeb’s creative digital marketing team. He initially joined SherWeb as a copywriter, and has since become an instrumental part of the company’s online presence and overall brand. An SEO and inbound marketing expert, JP has facilitated massive organic growth of SherWeb’s blog, increasing monthly visitors from under 10k to over 150k during his tenure. In his current role, JP works to promote SherWeb’s diverse cloud services through targeted content marketing and smart digital campaigns. Outside of managing the constant creation of dynamic and engaging marketing content at SherWeb, JP enjoys playing hockey and pranking various members of his team.

John LinzySales Engineer
Bitdefender

John is passionate about cyber security and protecting people from malware. He's specialized in IT security since 2006, but has also held positions throughout the industry, including roles in customer support, design validation and IT consulting. John currently resides in the Denver metro area, and can usually be found outdoors either hiking, mountain biking or cruising the Rockies on his motorcycle.

Derek ShealyGlobal Public Cloud Business Development Manager
Bitdefender

Derek brings more than 16 years of IT channel experience to his role, where he focuses on helping grow vendor relationships at VARs, DMRs and MSPs. His background includes vendor and reseller programs in distribution at Synnex, where he managed the Microsoft relationship, reseller channel development at AVG (now Avast), as well as hardware experience at Asus and Acer, where he was dedicated to Windows and Chrome device sales throughout the Southeast. Derek is based in Greenville, South Carolina and enjoys hiking, camping, traveling and spending time with his wife and son.

Yasmine KarazivanSenior product manager, productivity
SherWeb

Yasmine is responsible for development and growth of all SherWeb’s productivity solutions. Dedicated to delivering SherWeb partners the best possible product experience, Yasmine has more than 15 years of expertise managing products in competitive business environments, with previous roles including product management positions in the banking industry. Outside of work, Yasmine is a big fan of baseball and also loves to swim.

Michel CharestPresales Solutions Manager, IaaS
SherWeb

Michel is passionate about technology. He brings more than 20 years of IT experience to his role as Presales Solutions Manager at SherWeb, delivering his expertise in virtualization, application and session virtualization and storage. He has held several roles in the field, including Mainframe Administrator, Computer Technician, Network Administrator, SAP Analyst, IT Analyst and Solutions Architect. Michel holds Microsoft MCSE and MCP certifications and a Citrix CCA certification.

Nicolas RoyProduct Manager, Security
SherWeb

Nicolas mobilizes team members and partners to be both vigilant and passionate about cyber security, and works to make topics like data protection and compliance exciting instead of intimidating. He initially joined SherWeb as an account manager, and has since transferred his business knowledge and acumen to the company’s product team where he’s become instrumental in managing the efficacy, efficiency and familiarity of SherWeb’s security offerings. A former varsity football player, Nicolas enjoys sports and is really competitive by nature.

Rony Jacob Oommen Partner Technical Architect
One Commercial Partner
Microsoft Canada

Rony has managed business and technology solutions in various capacities within the Microsoft partner space in Canada and globally for over 18 years. He's lead several teams and business initiatives focused on consultative solution selling, technical pre-sales, solution architecture and delivery. He also continues to help various Microsoft partners in Canada build strategies around driving growth and profitability, developing efficiencies in their practice for Dynamics 365 and related Microsoft technologies. Outside of work, Rony plays the blues guitar and practices martial arts.

Sylvain GobeilProduct Manager, Cloud Infrastructures and Services
SherWeb

Sylvain is an accomplished tech professional with more than 15 years of experience in infrastructure management. His portfolio of skills include software and process development, platform integration and system architecture, technical project management and systems administration, monitoring and analysis. Supportive of every team he’s a part of, Sylvain actively participates in the development and achievement of those working around him, always pushing SherWeb’s infrastructure services to the next level. Prior to SherWeb, Sylvain worked in IT for Québec’s health care sector. Outside of work he enjoys playing board games and video games with family and friends, and is also a pretty good cook—not that he’s bragging.

Shelley ChapatisProduct Marketing Manager, Managed Productivity
SherWeb

Shelley is a B2B marketing and communications professional with more than 15 years of experience building marketing plans and programs for leading technology products. She has a proven record of success developing programs that acquire new customers, reinforce buying decisions and differentiate both company and product offerings. Her expertise also includes campaign development and deployment, acquisition and retention programs, channel and account-based marketing, product marketing, content marketing, digital marketing and relationship management, as well as corporate branding and public relations. Outside of making marketing magic, Shelley is an avid distance runner and regularly competes in half-marathon events.

Thibaud AubertTechnical Solution Manager
SII Canada

Thibaud always strives to bring 100% of his genius to document storage and collaboration, from good old Netware 6.5 up to Office 365. Passionate about Microsoft modern workplaces life cycle management (AKA governance), Thibaud has achieved and applied many successful governance strategies for both large and small companies. He's now in charge of various roles in pre-sales, installation, support and training for Microsoft third-party solutions.

James WelburnTechnical Solutions Advisor, VoIP
SherWeb

James has been in the telecom field for almost 10 years, mostly in a B2B environment. His passion for business and helping businesses succeed, adapt and thrive is felt by his peers and partners alike. Having been in various roles throughout the industry, from VoIP installation technician and after-sales support for a local (Montreal) integrator, to VoIP hardware distribution and managing marketing campaigns for major telecom manufacturers, James has an understanding of all facets of the channel, and is eager to share his experience with partners.

Marc-André Fontaine Vice President, Sales & Marketing
SherWeb

Marc-André has long been at the core of SherWeb’s success, initially as VP of Product Development, and now as VP of Sales and Marketing. His outstanding leadership skills and considerable knowledge of SherWeb’s product line make him the perfect person to drive the company’s continued growth and success and strengthen its position as a world leader in cloud services.

Prior to joining SherWeb, Marc-André was vice president and co-founder of an international software design firm specializing in commercial real estate. He holds a bachelor degree in computer engineering from the Université de Sherbrooke.

Éric Gagnon Vice President, Software Development
SherWeb

Éric’s extensive knowledge in Information Systems and Technology makes him the ideal person to lead SherWeb’s growing team of software developers. He brings more than 25 years of experience to the job with a solid background that includes Software Development, Business Analysis, Project and Program Management and Enterprise Architecture.

Before assuming his new role, Éric was SherWeb’s Director of IT Operations, Projects and Cloud Support. Éric has also served as a conference speaker on Business Continuity, Lean IT and Agile.

Maxime Provencher Program Lead, Partner Success
SherWeb

Maxime is passionate about technology sales and marketing. He has held many roles in the field, including Direct and Indirect Sales and Marketing for a SaaS startup. He was also an MSP’s client while working for his family’s business. Maxime uses his unique perspective of the IT industry to create and manage sales and marketing programs that help SherWeb partners grow their business. He holds degrees in marketing and finance from HEC Montreal.